Privacy Policy
Last updated: June 5, 2026
Our Commitment to Privacy
At SmartBridge Africa, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platforms and services.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number, address)
- Company or organization details
- Account credentials and authentication data
- Transaction and payment information
- Communications and correspondence with our team
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platforms and services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send technical notices, updates, security alerts, and support messages
- Comply with legal and regulatory obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes AES-256 encryption, TLS 1.3 protocols, and regular security audits.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information:
- With your consent or at your direction
- With service providers who perform services on our behalf
- To comply with legal obligations or respond to lawful requests
- To protect the rights, property, or safety of SmartBridge Africa or others
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction or objection to processing
- Data portability
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience on our platforms. You can control cookie settings through your browser preferences.
Children's Privacy
Our platforms and services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@smartbridgeafrica.com
- Address: 12 Serval Road, Kabulonga, Lusaka, ZM